Open a ticket
A private thread opens on the Discord, visible only to you and staff. Replies happen there.
Ticket types
- Age Verification: required before play. Staff explain what they need privately. Account under six months old? Name the member vouching for you, or staff will ask for a censored ID.
- Character Review: questions about your application or ledger.
- Claims: rank, special or relic claim questions.
- Mission Review: a mission you want to run.
- Dispute: a fight ruling, a DE appeal, a disagreement between players.
- Report: a rule breach. Include links and screenshots.
- News: something your character did that deserves the #suriel-gossip-network.